201 Factory Maintenance and Driveway Sales

The purpose of this course is to provide an overview of how to add additional items to every RO. 

The student will learn the following impact items

  • How to properly present FACTORY SCHEDULED MAINTENANCE
  • How to ask for additional services not included in the vehicle maintenance such as fluids and accessories
  • How to improve ALIGNMENT SALES on the drive (with no costly equipment)
  • How to upgrade a consumer to higher protection
  • How to find opportunities for service contracts on the drive

The goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention.

Take Quiz Replays

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Please do NOT take the quiz until AFTER attending this Live Course or watching the replay. You will not get credit for it!

Date

Feb 11 2025

Time

12:00 pm

Local Time

  • Timezone: America/New_York
  • Date: Feb 11 2025
  • Time: 12:00 pm